Category — Building Issues

Hi, I just want to advise that Ellis library should change its notification/emergence ring tone to a more gentle and slightly increasing volume one instead of the one loud harsh sound beat, which really gives people “heart-attack”, especially considering students who study till late, this is very dangerous to their heart-brain system. Please sincerely consider my advise as it is not an individual issue, but I have encountered countless complaint about the ring tone, but no one knows where to file an official complaint.

Thank you for your comment. I have sent this to the library administration. We may be able to lower the sound or change the tone a little bit.  The purpose of the announcement is to get the attention of users, so they can wrap up what they are doing and exit the building. If the tone is too soft  it will be ignored, and it has to be loud enough for students who are wearing ear buds or headphones to hear.

Please clean your male bathrooms more! There is no one in particular because they are all disgusting!

Just used the restroom on the fourth-r floor. Literally smelled like someone took a bucket of urine and dumped it all over the walls and floor. It was worse than a truck stop bathroom. THis is not the first time I have experienced a disgusting bathroom at Ellis and I am sure it will not be the last. Please improve the cleanliness

Thank you both for your comments. I have passed these on to our building supervisor. We do have regularly scheduled cleaning of all bathrooms, but thanks for letting us know that there are still problems.

Provide lights at cubicle computers located on the east first floor

Thanks for this comment, but we’re not sure exactly where you are talking about. Please email me directly at carysn@missouri.edu with more details.

“there is several gum almost beneath every desk, I hope they can be wiped out regually. maybe I can apply for that job”

Thank you for your comments. We do have custodians who clean the tops of the  desks and tables. Unfortunately, they can’t regularly get to all of the gum that is left behind. We would encourage you to ask your fellow library users not to leave their gum behind. There are trash cans all throughout the library.

The curtains on the 2nd floor in front of room #202H are not adjustable. I almost cannot see my laptop screen!

Thank you for this comment. I will pass it along to our building coordinator.

Hi, please monitor the restrooms more frequently. I’m not sure what state the women’s restrooms are in, but the men’s are often out of paper towels and soap, littered with used paper towels and excess toilet paper on the floor, and the seats are often too scary to describe for this ‘suggestion box.’ This is an ongoing issue — especially in the evening. Just one example: tonight I used the restroom on the third floor, then discovered there was no soap. Went to the fourth floor. Found soap, but then no hand towels. I also had to wipe down the commode before I was able to use it. Unsettling.

I really love this library, but sanitized and stocked bathrooms are essential to a positive experience, and so my conditional love is diminishing.

Thank you for your comment. This has been forwarded to the Building Coordinator.

There is a loud squeak in the Ellis Library front door.  Until it gets fixed, could you prop that door open so it is not so noisy?

Thank you for letting us know. It has been reported and should be fixed soon.

“It would be great to have more power outlet at the 2nd floor of the quiet area.”

Thank you for your comment. Due to budget constraints, we will probably not be adding a lot of outlets soon. But there has been talk of renovating that area in the future, and we will keep your comments in mind.

One of the two paper towel dispensers has been broken for several weeks. Can this be fixed? The sign was removed, but it still doesn’t work.

This paper towel dispenser was reported twice in the last 3 weeks. It has been fixed once, and then the handle broke. A new dispenser is on order, but it could be a few weeks.

The Journalism Library is open until midnight on weekdays, yet all doors into the Reynolds Journalism Institute except one are locked before 9 p.m. And which door will be unlocked is not consistent. It doesn’t make sense for the doors to be locked when the library is open (especially considering the Futures Lab, which isn’t part of the Libraries is “open” 24/7.) I do not feel safe walking all around the building at night, trying to guess at which door will be unlocked, when I could very easily walk in the double doors on 9th Street if they were unlocked. This is especially true given the muggings that have happened in that area in the last few months (2 on the quad, 1 behind the Professional Building by Hitt. St. Garage.)

Due to the proximity of the journalism complex to The District, bars and restaurants, all doors, except for the RJI double door entrance from the quad are locked after 8:00PM during weeknights. That door is open during library hours. Here is a link to a map of RJI showing which door is open http://mulibraries.missouri.edu/journalism/journalism_pdfs/Library1st.pdf

All doors in the journalism complex would be locked after 8:00PM with only card access if the library was not in the complex. It is access to the library that necessitated that one entrance be accessible during library hours.

We appreciate your safety concerns and hope that this information helps.