Connect from Off Campus

Commuters, distance learning students, and MU students, staff, and faculty with accounts from private Internet Service Providers (e.g., Socket, America Online, etc.) may access many of the MU Libraries' electronic resources through the MU Libraries proxy server.  Licensing restrictions permit the library to allow access only to MU faculty, staff, and currently enrolled students.

Off campus users can access the electronic resources in several ways:

1. Local users with a modem can access using TigerLink, available for purchase from DoIT (Division of IT) at the Locust Street Building located at 615 Locust Street.
2. Division of Information Technology also offers Virtual Private Networking, which allows you to access the MU network with an outside Internet Service Provider.
3. The MU Libraries' proxy server for all users with an outside Internet Service Provider (e.g., AOL, MSN, Socket, etc.).

To use the proxy server, you will need your MU email username and password. If you cannot remember your email password, change, establish, or re-establish your email password.

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You do not need to do anything special to use the proxy server. Our system will automatically detect if you are coming from off-campus and will direct you to the proxy server if you need to use it to access a resource. Just use the Finding Articles and Databases or the FindIt@MU electronic resources pages just as you would if you were on-campus.

Problems Using the Proxy Server

If you have problems accessing the proxy server, please follow these steps to eliminate the problem:

• Check to see if your web browser is set to accept cookies. You will need to have cookies turned on.
• Make sure you are using your campus email username. For example, if your campus email is abc123@mizzou.edu, then your username is abc123.
• If you are using your campus email username, and you are still getting denied, then check and make sure your password is correct. Go to the Password Manager. Here you can change, reset or synchronize your password for your campus accounts.
• If you have a firewall installed, we suggest that you download the VPN and install it for use rather than using the proxy server.
• If you use NetZero Hi Speed as your Internet Service Provider, you will need to turn off the Hi Speed option in order to access via the proxy server. NetZero Hi Speed blocks access to the proxy server.
• If you use PeoplePC as your Internet Service Provider, you may have difficulties accessing some resources. You will need to turn off the proxy setting in your web browser in order to access all the resources.

For problems with your campus account (MU PawPrint), please contact DoIT at help desk@missouri.edu, 882-5000, or http://doit.missouri.edu.

If you are having problems not covered here, please fill out this problem report form and we will contact you to discuss it.